Terms & Conditions
Prices
Prices shown are for unmounted prints and are exclusive of delivery charge. Please contact via the contact page for pricing information for framed prints (local delivery only).
Product
The images of the products on this site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. Your purchased products may vary slightly from those images.
Payment
All payments are processed by Stripe secure payment. We currently accept debit and credit cards including Visa, Mastercard, and American Express. We use Stripe to process payments. All prices are quoted in pounds sterling.
We do not store credit card details nor do we share customer details with any third parties
Copyright and Trademark
By accessing the content on this site you acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content (including photographs, designs, logos, text and other materials) supplied as part of the website shall remain at all times the property of Hilary Sketches or its content providers. You are permitted to use the content only as expressly authorised by us. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without permission. You acknowledge and agree that the material and content contained within the website is made available for your personal, non-commercial use only. Any other use of the material and content of our website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) modify, copy, reproduce, transmit, publish, display, distribute, perform, license, commercially exploit or create derivative works of such material and content. You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
Privacy Policy
Hilary Masetti is the data controller for this website (collectively referred to as ‘we’ , ‘us’ and ‘our’ in this Privacy Policy). This means that we determine the purposes for which, and the way in which personal data are processed. As a data controller we will comply with all applicable data protection laws. Should you have any concerns about the way we process your data or would like us to stop processing your data please contact: info@hilarysketches.co.uk
Your privacy is taken very seriously. We will keep any information you share with us safe. Users visiting this website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation 2018. This policy outlines the information we collect on this website and what we do with it. The policy applies to use of this website and making a purchase via the online shop. Please read the policy carefully and contact us if you have any questions.
What information do we collect and how do we get it?
Mailing List
If you subscribe to our mailing list through this website, we will collect your email address. We will use your email address to send you news and updates regarding events and promotions.
Online Shop
When you make a purchase online you will need to provide your name, address, email address and phone number. Payments are managed through Stripe. We do not have access to your credit card or bank details.
Contact Forms
If you contact us through the website we will collect your name and email address.
How do we use personal information?
We will use the data you provide for business-related purposes such as
Personalisation of content, business information or user experience
Delivering marketing and events communication
Processing your order
To comply with any applicable laws and regulations (eg prevention of fraud)
Meeting internal audit requirements
With your consent, we may contact you via email, telephone, text messages, and postal mail.
When do we share personal data?
We will treat your personal data with great care and keep it confidential. We may need to share your data with trusted third parties to fulfil our obligations to you. When you purchase an item we will need to share your contact details with the delivery service. If you join our mailing list, your contact details will be passed to the company we use to send our emails.
In order to process the purchasing of prints, your name and address will be given to the print company, as part of a drop shipping service. These details will be stored by this company as part of the print order for purposes of sending the print and tracking orders. If you require further information regarding the privacy policy of the print company, or require your data to be deleted or amended, please contact us directly.
Where do we store and process personal data and how do we secure it?
Our company is hosted on the Squarespace platform. Squarespace provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Squarespace’s data storage, databases and the general Squarespace applications. They store your data on secure servers behind a firewall.
How long do we keep your personal data for?
If you join our mailing list, contact us or make a purchase from the online shop, we will retain your contact details for as long as deemed necessary or until you ask us to remove them.
Your rights in relation to personal data
If you don’t want us to process your data anymore, please contact us at info@hilarysketches@co.uk
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@hilarysketches@co.uk
What if you want us to stop using your personal information?
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.
You can ask us to restrict the use of your personal information if:
It is not accurate
It has been used unlawfully but you don’t want us to delete it
It is not relevant any more, but you want us to keep it for use in legal claims
You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it.
you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact hilarysketches@gmail.com
How do we use cookies and other tracking tools?
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. For more information please see All About Cookies
The Squarespace platform uses cookies for reasons, such as:
· To provide a great experience for customers
· To identify your registered members to the site
· To monitor and analyse the performance, operation and effectiveness of Squarespace’s platform.
· To ensure the Squarespace platform is secure and safe to use.·
For information about viewing the cookies dropped on your device, visit types of cookies
Analytical cookies
Analytical cookies gather statistics. We use this information to make our website even better. The information collected via the analytical cookies track how you use our website during your visit. It helps us understand visitor usage patterns, identify, and diagnose problems or errors you may encounter, and make better strategic decisions in improving the website experience. We will only set analytical cookies on your device if you give us your consent.
You can opt out of having non-essential cookies by clicking the cookie banner.
Linking to other websites / third party content
We link to other websites and social media sites from this website. While great care is taken with the links that we use, users click on these links at their own risk.
How to withdraw your consent
You can withdraw your consent at any time. Please contact info@hilarysketches@co.uk
How to complain
Please let us know if you are unhappy with how we have used your personal information by emailing info@hilarysketches.co.uk